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Contact
For customer service, partnerships, after-sales, talent or press, write to the corresponding address. We respond during business hours.
WhatsAppLine active
Message our official WhatsApp line
An advisor will help you with models, prices, your reservation, servicing and spare parts, during business hours. Formal complaints, warranty claims and the right of withdrawal are handled at pqrs.motos@carrera.com.co, where the request is recorded in writing.
Message us on WhatsApp
Or call us at +57 324 393 4287
Direct emails
- Customer service & complaintspqrs.motos@carrera.com.co
- After-sales & warrantygerenciaposventa@carrera.com.co
- Marketing, communications & partnershipsmarketing@carrera.com.co
- Talent acquisitiontalentohumano@carrera.com.co
- Financing & partnersfinancieras@carrera.com.co
Centro Comercial Carrera · Av. Américas #50-15 · Bogotá D.C., Colombia
Monday to Friday · 8:00 a.m. – 6:00 p.m. · Saturdays 9:00 a.m. – 2:00 p.m.
